Hotel Management Tips that Impact Efficiency

/0 Comments/in /by

Managing a hotel is an important and challenging job. It contributes to smooth hotel operation and client satisfaction. It also helps keep the hotel ahead of the race among other competitors in the hospitality industry. 

The hotel industry is said to have a 73.8% turnover rate every year. As a hotelier or part of the management team, you need to come up with strategies that can deliver efficient results. To help you, this article shares hotel management tips that can help improve your operations.

7 Tips for Efficient Hotel Management

1. Create a Positive Work Environment.

One of the basic hotel management tips to follow is to create a positive work environment. This is one of the factors that can increase employee retention and workplace satisfaction. It can reduce the chances of employees leaving for another job while also giving them the motivation to perform their responsibilities well. 

DID YOU KNOW?

In a research, about 60% of employees surveyed said they would leave their company for a better workplace culture.  

2. Improve Room Amenities.

Aside from taking care of your employees, you also have to ensure that your guests are given the value they deserve while staying in your hotel. Guest experience can leave a lasting impression on them. Research from Cornell University shows that 57% of highly satisfied guests say they will return to the hotel while 89% would recommend it to others. By improving your hotel room amenities, the guest experience is elevated, It is also one way to be at par or even ahead of your competitors.

3. Use Eco-Friendly Products.

Sustainability is one of the leading priorities in the hospitality industry today. This is a timely hotel management tip that can build a good reputation for your hotel, win more guests, and help you do your part in preserving the environment. 

There is now an increasing awareness among travelers of the importance of sustainable practices in hotels. A 2022 report from Booking.com reveals that 78% of global travelers intend to stay in a sustainable property at least once this 2023.  

When working with a hotel supplier, choose hotel amenities that can support your green initiatives.  Hotel and Spa Essentials is committed to contributing to saving the earth by supplying hotels with sustainable products. Aside from having eco-designed packaging, its products include dispensers, tubes, bottles, soaps, liquid formulas, solid cosmetics, accessories, and trays.        

4. Stay Updated on Hospitality Trends.

You must be aware of changing trends to remain updated and relevant in the hospitality industry. What is considered trendy today may no longer be the “in” thing in the industry a few years from now. Keeping up with the trends is among the hotel management tips that will help you stay efficient and competitive to attract customers. Research about the most sought-after hotel amenities, room technology, apps, and check-in services. 

5. Keep Track of the Competition.

Another hotel management tip that you should not disregard is to keep track of the competition. Regularly check your competitors’ websites and social media pages to know the services and amenities they have. Take note of their technology and identify their edge. Compare and ensure that the ones that make them stand out will also be available for guests staying in your hotel. 

6. Use Automation Tools. 

New technology can contribute to smooth hotel operations. Using automation tools can simplify tasks and improve staff efficiency.  It frees employees from repetitive tasks so they can focus more on providing in-house guest services.

Consider automating the following:

  • Guest Messaging 
  • Check-in
  • Billing

7. Acknowledge and Implement Feedback.  

Customer feedback contributes to the improvement of hotel operations. Negative reviews and comments should be addressed as they can make way for the improvement of hotel services, amenities, and overall operations. Acknowledge and implement feedback are hotel management tips that hoteliers must never forget. Reply to the messages of your guests and thank them for giving you the chance to improve. Acknowledge the problem and promise to take the necessary steps to solve it.    

ALSO READ: The Cheat Sheet on How to Increase Positive Reviews for Your Hotel

Efficiency is made up of several factors. One way to work your way to hotel management improvement is by choosing the right hotel amenities supplier. Hotel and Spa Essentials is a reliable supplier of world-class room amenities. We provide hotel supplies that are used in hotels around the world. 

Are you looking for amenities for your hotel and accommodations? Choose from Hotel and Spa Essentials’ wide selection of products.

CONTACT US

6 Hotel Promotion Ideas for the Holidays

/0 Comments/in /by

As the countdown begins for Christmas, many people are already preparing for the holidays. Some families stay at home while others prefer to spend the holidays in hotels to relax. According to a study, there is an 80% average hotel occupancy rate during Christmas. As a hotelier, this is an opportunity to promote your hotel and attract potential guests for the Yuletide season.

Your hotel must start early in your promotions to get ahead of the competitors who are also making preparations like you. As potential guests get busy looking for places to stay, you must start thinking about hotel promotion ideas that can catch their attention. For your guests to experience the most wonderful time of the year in your property, here are 6 hotel promotion ideas that you can include in your strategy.     

6 Creative Ideas to Promote Your Hotel this Holiday Season

1. Offer Early Check-In and Late Checkout

One of the best hotel promotion ideas that you can offer your guests this holiday season is having an early check-in and late checkout. Guests will value the flexibility that hotels can offer to maximize their stay. This needs careful planning to avoid conflicts. Be careful about the time of their arrivals and departures. Avoid having a check-in and checkout for the same room at the same time on the same day.

2. Sell Items from Hotel Rooms

A survey reveals that towels are the most stolen items at 77.5% of hotels surveyed followed by bathrobes at 65.1%. Among the frequently missing in-room amenities are blankets, pillows, and hair dryers. Consider setting up an on-site boutique so guests can buy them instead of taking things discreetly. For the holiday season, you can even have your towels and linens monogrammed so guests can be encouraged to buy them as souvenirs. Place a brochure in the hotel room to inform guests which products you are selling. This is among the hotel promotion ideas that can generate additional income during the Yuletide season.

Hotel and Spa Essentials is a trusted supplier of superior quality linens and towels like Ecoknit that are preferred in world-class hotels. Selections include face towels, hand towels, bath towels, bath mats, and bathrobes. The EcoKnit towels are snag-free and easy to dry. They last longer so you do not have to replace them often. These linens and towels give hotels great value for their money.

3. Offer Loyalty Programs

Loyalty programs can encourage repeat customers. For the holidays, part of your hotel promotion ideas could be the following:

  • An offer for a free additional night if the guests book a room for at least three nights.
  • Weekday discounts on drinks.
  • Loyal guests can bring another person for free if they stay for two nights.

4. Take Advantage of Supplier Promotions

You can ask your suppliers if they want to promote their products this Christmas season. Create an arrangement consisting of items from their selection. You can creatively arrange them in a gift hamper for raffle draws or gift-giving on Christmas Eve as part of your hotel promotion ideas.

Hotel and Spa Essentials offers hotel slippers that are made with high-quality and durable materials. The hotel slippers have a simple and elegant design. With non-slip soles, they are soft, breathable, and comfortable to wear inside the room. Using these slippers adds to a more satisfying guest experience during a stay in the hotel.

5. Surprise Guests with Free Upgrades

Share the joy of the holiday season by surprising your guests with free room upgrades if they stay during weekends. This is one of the best hotel promotion ideas that can encourage them to return or book better options the next time they visit. Free upgrades will make them appreciate the added value they get by booking your hotel,

6. Early Bird Promotions

Early bird promo is a brilliant hotel promotion idea for the Christmas season. It is a strategy that will encourage potential guests to book in advance. Promotions may include complimentary treats like breakfast buffets, discount vouchers, or room upgrades. 

ALSO READ: Dos and Don’ts of Attracting Guests to Your Hotel this Holiday Season

As a hotelier, creating and executing hotel promotion ideas are a must. They can help potential guests choose your hotel for their holiday break despite the other options available. You can stand out among the existing hotels with the right hotel promotion strategies. 

Hotel and Spa Essentials is a trusted supplier of in-room equipment and luxury hotel supplies that contribute to a comfortable hotel stay.  

Looking to upgrade your hotel supplies in time for the holiday season? Hotel and Spa Essentials can help.

CONTACT US

The Cheat Sheet on How to Increase Positive Reviews for Your Hotel

/0 Comments/in /by

Many people check online reviews before they book a room in a hotel. If they see that a particular hotel has few reviews or receives a large number of bad reviews, they will not hesitate to exclude it from their list of booking options. Oftentimes, hotel reviews serve as a basis for what guests can expect  from a hotel.  

Guest reviews can make or break a hotel. More than the number of online reviews, it is the number of positive reviews that matters. The question is, how can hotels encourage their guests to leave positive feedback. Here are 6 steps on how to increase positive reviews for your hotel.

The Power of Hotel Reviews

Reviews are powerful enough to influence consumer decisions. They can encourage or discourage guests to book a room in your hotel. However, that’s not all. Your company’s credibility can further be enhanced with the help of positive reviews.

A study shows that more people are more likely to engage with businesses that have positive reviews. Based on research, a majority of customers hesitate to transact from a business with no customer reviews.

With reviews, you can gain gain customer trust and win guests for your property. It is a way to genuinely interact with your customers gain leads, and increase your profit.

How Your Hotel Can Get More Positive Reviews 

1. Provide Excellent Customer Service.

One way to increase positive reviews is to provide outstanding hotel services. Exert efforts to create a good impression on your guests as this will encourage them to write positive reviews about your hotel.

  • Make your guests feel special and comfortable during their stay. 
  • Create personalized interactions with them. 
  • Invest in staff training.
  • Improve your hotel amenities for overall customer satisfaction. 

DID YOU KNOW?

According to research, around 70% of guests are willing to pay extra for hotels that can provide their favorite amenities and services. 

2. Use the Power of Technology to Boost Guest Reviews.

You can use new technologies such as guest engagement platforms through mobile apps to give special deals to guests during their stay. Not only can they create a positive online presence but the apps also make it more convenient for the guests through easier access to services using their fingertips. This adds to a delightful guest experience that can help if you are looking for ways to increase positive reviews online.   

3. Politely Ask for a Review.

The first personal interaction you will have with your guests is during their check-in. This is the opportunity to politely request them to tag your location on their social media posts. You can also ask them upon check out, but take into consideration the following:

  • The availability of the guests. Do they still have time to do it?
  • Their overall experience. What kind of hotel stay were you able to provide them?
  • Their convenience. Do you have a space for them to write a review? Or do you have materials that they can use at their most convenient time to leave a feedback.

4. Respond to Feedback.

Try to respond to feedback whether they are positive or negative. Think carefully before writing a reply because this will reflect on your hotel. Reviews give insight into the things you need to maintain and improve in your hotel services and amenities. 

Thank the guests for their positive reviews. In case of bad reviews and complaints, hoteliers can sincerely reply that they are taking the feedback seriously. Give a detailed response and assure the guests that the problems will be fixed immediately to prevent them from happening again.  

5. Update the Website.

A hotel must have a well-designed website that is easy to navigate. It must contain essential information about the hotel including its services, amenities, and exciting promos if there are any. Creating a section on your website that shows guests’ feedback can be helpful how to increase positive reviews for the hotel. Potential customers who read the reviews can consider your hotel in their selections.

6. Follow Up With the Guests.

Hoteliers can send a short email or message on the phone thanking the guests for their stay. Politely request them to share their experience by writing a review if they have not done it yet. Provide the links to the review page so it is easier for the guests to leave a comment especially if they are busy. This can be a good technique on how to increase positive reviews for your hotel.  

ALSO READ: 6 Tips to Improve Guest Satisfaction in Hotel Industry

Online reviews, especially positive feedback are important for hotels and basically any business. With its impact on customer acquisition and brand credibility, you should make guest experience your priority. 

Hotel and Spa Essentials can help you elevate your guest experience. From welcome kits to toiletries and other luxury hotel amenities, we have them. Invest in the right pieces that can  leave a lasting impression on your guests. Contact Hotel and Spa Essentials today so we can help.

INQUIRE NOW

5 Surprise Gifts for Hotel Guests in Time for the Holiday Season

/0 Comments/in /by

The Holiday season is just around the corner — the busiest and most festive time of the year for most people. Families and friends look forward to reunions, parties, and vacations where they can spend precious time together. It is the season of gift-giving. The perfect time to make your guests feel that they are special and valued. 

Hoteliers can join in the merrymaking by having surprise gifts for hotel guests. A simple token can help their holiday stay more memorable and enjoyable. Here are 5 surprise gifts for hotel guests that you can consider as you prepare to welcome them to your property during the most wonderful time of the year.

5 Gifts to Surprise Hotel Guests This Christmas Season

1. Personalized Complimentary Gifts

A personalized gift never fails to warm the heart. It is one of the foolproof surprise gifts for hotel guests that you can prepare this Christmas season. Surprise them with complimentary gifts such as a wine bottle or box of chocolates with their names creatively printed on the label. Personal touches like this are well-remembered and can put a smile on your guests’ faces.

2. Free Hotel Amenities

Free hotel amenities are always a welcome treat for visitors spending their Christmas in a hotel. Surprise gifts for hotel guests can include a free drink or free breakfast in a restaurant, a free massage or spa for one hour, or a free ticket to an event happening in your hotel if it coincides with their stay. You can also give away gift certificates to any nearby local tourist destination. If you want bigger surprise gifts, you can have a free room upgrade for families who are booked during the last two weekends of the year. 

TIP: During the holiday season, use scents that are associated with Christmas such as pine, peppermint and cinnamon.

3. Gift Baskets Filled With Local Flavors

Among the options that you can consider as surprise gifts for hotel guests are gift baskets filled with products famous in your area. They can be sweet treats, local jams, dried fruits, dried fish, or any other local delicacies. You can also fill the gift baskets with baked goodies made by a local bakery or your restaurant.   

4. Santa Surprise

Kids and kids at heart would have a pleasant surprise seeing Santa Claus with gifts for them. Families with little children may have a surprise visit from Santa Claus who carries holiday stockings with treats for kids. You can also decorate a Christmas tree inside the hotel where guests can take a picture with Santa.

5. Business Travel Kit

Business travelers deserve a surprise too. Give them something to unwrap during their holiday stay. A personalized pen, notepad, phone power bank, travel umbrella, and travel mug are some of the Christmas giveaways that you can give them. 

ALSO READ:  Christmas Ideas for Hotels to Win More Guests this Season

The Holiday season is always a joyous occasion to celebrate with loved ones. While some opt to stay at home, others prefer to spend the holidays in hotels. Since this is a season of giving, your hotel can also participate in the merrymaking by giving away surprise gifts for hotel guests. Gifts almost never fail to warm the hearts of the people who receive them. Hotel guests will always remember this thoughtful gesture that adds meaning to their stay during the Christmas season.

Hotel and Spa Essentials offers customized eco-friendly hotel amenities that carry your brand. Add a touch of Christmas into your packaging and let your guests feel the joyful holiday vibe this season brings. Our creations protect the environment and boost the brand of our clients. Are you looking for cost-effective gifts that can support your marketing plans this holiday season? Hotel and Spa Essentials has a wide range of creations that suit your needs.

CONTACT US

Rainy Day Staycation Ideas to Attract More Guests to Your Hotel

/0 Comments/in /by

Rainy days are here again. Some people prefer to stay at home and snuggle up in their beds while those who travel look forward to a warm and cozy staycation in a hotel with this kind of weather. Hotels must serve as a home away from home for the guests. To do that, hoteliers must offer a luxurious stay for them. There is no better way to enjoy a rainy day staycation in a hotel than having delightful room amenities and exciting indoor activities that guests can participate in.       

As hoteliers, you must come up with awesome staycation ideas this rainy season to attract new guests and welcome the loyal ones who will book again in your hotel. Memorable and fun experiences are sure to stay in the hearts and minds of hotel guests. So to get you started, here are 6 rainy day staycation ideas that hoteliers can include in their plans.   

6 Rainy Day Staycation Ideas for Hotels

1. Offer Exciting Rainy Day Promos.

Offer some great deals and promos that hotel guests can avail of. Your room package can be inclusive of a breakfast buffet; complimentary coffee, tea, or hot chocolate to keep your guests warm; access to Wi-Fi connection; and use of hotel amenities and facilities. Encourage guests to try your in-house facilities by offering discounts. It would be a treat for guests to pamper and rejuvenate themselves during their staycation. You can also have a rate drop promo on some of your expensive hotel rooms such as Deluxe Rooms, Suites, and Cabana Rooms, among others.

2. Satisfy Their Rainy Day Cravings

One of the rainy day staycation ideas that your hotel can do is to add a rainy day menu suited for the weather. You can include champorado, dried fish, soup, all-day breakfast like silog meals, beef pares, bulalo, tinola, and sinigang to your restaurant’s menu. These comfort foods will keep them warm and their tummy satisfied during the cold but cozy weather. 

3. Serve Complimentary Treats 

You can provide complimentary snacks and treats such as chips with dips, donuts, cookies, popcorn, chocolate bars, and jellies as part of your rainy day staycation ideas. Place them in the mini-bar so your guests can easily have them when they are hungry. Offering such treats will save them from the hassle of going out to buy snacks. This way, they can maximize their stay inside the hotel room.    

4. Have Art Classes and Workshops for Hotel Guests.

Let your guests develop a new hobby and pour out their creative juices through drawings and paintings. Partner with some emerging artists who can conduct half-day art classes and workshops every Saturday from August to September. For an affordable package for two persons, this comes with inclusions.     

5. Have a Rainy Day Playlist in Your Bar and Lounge.

Staging concert events in your bar and lounge is another rainy day staycation idea your guests will enjoy attending. Have your in-house singers perform a playlist of songs about rain. You can also have the songs play in the background if you have no regular performers.   

6. Host Family-Friendly Games.

Your hotel can host family-friendly games at night for an hour to keep the guests entertained during their entire stay at your hotel. Games such as charades, pictionary, bingo, or Kahoot can be played inside an activity center or a designated place in the lobby. Winners can take home some souvenirs from your hotel.  

7. Update In-room Facilities

You can update your in-room facilities such as fitness facilities and swimming pool for your guests to have a more relaxing stay during this rainy season. Your guests may want to work out and be fit instead of lazing around the bed. If you have a gym or a dedicated indoor space for fitness, make sure that you have enough essential exercise machines that your guests can utilize. Who says a swimming pool is only ideal during warm weather? Your hotel can have a heated indoor pool that can keep your guests comfortable while the rain is pouring outside. 

8. Offer Spa Services

Your hotel can offer spa services to your guests as one of your rainy day staycation ideas. Make sure that your spa facilities have the necessary equipment for wellness treatments and spa services.

Hotel and Spa Essentials offers eco-friendly and luxurious hotel amenities such as customized spa creations used by world-class hotels. Use them as welcome packs or rejuvenating packages for guests to make the best of their hotel stay during the rainy days.

ALSO READ: How to Attract 7 Different Types of Hotel Guests

Hotels can be a home away from home during this rainy season. A cozy hotel staycation on a rainy day can be a welcome respite with loved ones to relax and rejuvenate from the daily grind at work. Hoteliers must think of rainy day staycation ideas to attract new and loyal guests. They can offer great deals and promos inclusive of some hotel amenities in the package. Good foods and desserts plus fun indoor activities can complete the guest experience.    

Treat your hotel guests to a luxurious experience while on a staycation in this cold, rainy season. Hotel and Spa Essentials is your trusted source of high-quality linens and towels that are used in world-class hotels. Standard Textile has a swathe of innovations that saves up to 15% per laundry load without compromising end-user experience. Its bedsheets, comforters, pillowcases, towels, and robes give comfort to guests as they laze around the bed on a rainy day. In need of superior linens and towels for your hotel and accommodation? Hotel and Spa Essentials can help.

CONTACT US

How to Improve Accommodation Services and Get More Bookings

/0 Comments/in /by

Providing excellent service to your guests is very important if you are in the hospitality industry. Whether you are an existing hotelier or a businessman who wants to embark on the hotel business, you must prioritize improving your accommodation services to build customer loyalty and get more bookings. There is stiff competition in the industry so making your hotel stand out when it comes to service quality can boost its brand image.  

Your guests can give positive reviews and recommend your hotel if they are content with its services. They think they got their money’s worth when they had a good experience while staying there. Customer satisfaction is highly essential. It should be one of your top priorities to get more bookings. To help you, here are 6 recommendations on how to improve accommodation services in your hotel.

How to Improve Accommodations Services and Increase Customer Satisfaction

1. Make Your Website User-friendly and Informative.

It is important to have a hotel website. Make sure that it loads fast and contains all the necessary information about your hotel including captivating photos and videos. This is a good way to improve accommodation services because the guest experience starts the moment your potential customers check out your site.  Aside from having a good design, your website must be easy to navigate. It should display any ongoing deals and promos that customers must know. Lastly, you have to ensure a seamless booking process for your visitors.

2. Provide Personalized Guest Service.

Another tip on how to improve accommodation services in your hotel is to make your guests feel special by treating them like VIPs. Customers always love and remember personalized services. Using advanced hotel management systems can help you keep track of your guests’ preferences and their basic information. Make sure to use all these details for your repeat visitors so you can provide them with quality and personalized service. Your guests will be happy if you remember their name and even their preferred coffee flavors or room view. You can also inform them through personalized emails about your hotel promos and other upcoming events like workshops.

3. Maintain the Cleanliness of Your Hotel.

A hotel with poor sanitation will have negative reviews from disappointed customers. It will affect its reputation leading to a loss of existing and potential visitors. Prevent this from happening through the proper maintenance of your hotel’s facilities. Always clean and disinfect each room and the surrounding areas.   

4. Train Your Staff.

Regular training sessions for your hotel staff are important if you are planning how to improve accommodation services and receive more bookings. Your staff interact with your guests so it is necessary to train them on protocols and how to be polite and attentive at all times. Their actions and behavior can affect your guests’ hotel experience.

5. Offer Complimentary Gifts and Services.

Offering small gifts and goodies to your guests is among the pleasant measures on how to improve accommodation services in your hotel. They will appreciate this kind gesture. You can place some toys if a family with kids will stay in a room. Have a beautiful floral arrangement for a couple celebrating their anniversary. A bottle of champagne could serve as a complimentary gift to a newlywed to wish them lasting happiness. All these gestures will have a positive impact on your guests.     

6. Create a Customer Loyalty Program.

You can reward your loyal guests if you are planning how to improve accommodation services and get more bookings for your hotel. You can have loyalty programs for them and even invite your new visitors to enroll. Loyalty programs give discounts, perks, and other rewards to repeat guests. They can have a one-day free stay if they accumulate certain points or have two free drinks in your bar on their third visit.  

7. Upgrade Your Hotel Amenities.

What could be more frustrating than to end with failed guest expectations due to poor hotel amenities? Room amenities, toiletries, welcome packages, and in-room equipment should not be overlooked. Make sure that there is enough supply of these amenities and they are readily available even when guests did not ask for them. Upgrade your hotel supplies to compete with what other hotels offer,

ALSO READ: 6 Tips to Improve Guest Satisfaction in Hotel Industry

Excellent hotel service boosts guest satisfaction. Hoteliers must think of ways to improve accommodation services since the competition is high in the industry. Customers may return and become repeat clients based on the experience and quality stay that your hotel offers. 

Hotel and Spa Essentials is a trusted hotel amenities supplier that supports the needs of world-renowned hotels. Work with us so we can show you how to improve accommodation services and help you get more bookings through ways we know best.

INQUIRE NOW

Dos and Don’ts of Hotel Linen Care

/0 Comments/in /by

Hotel linens like sheets, towels, napkins, and tablecloths are essential parts of the guest experience. They are frequently one of the first things that guests notice upon entering their room. The excellent quality of your hotel linen provides comfort and luxury to your guests’ pleasant stay. It also enhances the overall appearance of your hotel.  

Your hotel must invest in the finest linen that you can afford. It is also important to take care of your hotel linen so it could last for years. Follow these do’s and don’ts to ensure that your hotel linen stays in good condition for a longer time.

Do’s

1. Invest In Good Quality Towels.

Do not keep old, rough towels if they are no longer usable. This will affect your guest satisfaction if you continue using them in your rooms. Purchase and replace them with premium towels.

2. Wash Hotel Linen With Care.

Always check the care labels before washing your hotel linen. Wash them with mild detergents only. Rinse well to avoid the buildup of detergent.

3. Fix Damaged Hotel Linen.

Fix the holes, tears, and other damages immediately. Do not overlook these damages to prevent them from getting worse.

4. Iron The Linens.

Iron your linens such as tablecloths, napkins, and other hotel quality sheets to remove wrinkles and make them look crisp. Do not apply too much heat as this could damage the fabric.

While there are essential things that you must do to maintain the best condition of your hotel linen, there are also some things that you must avoid.

Don’ts

1. Don’t Wash Different Linens Together.

Separate the linens according to their classifications such as towels, sheets, and stained items before washing. It is best to check the care labels to know their processing techniques.

2. Don’t Dry the Hotel Linen if the Stain is Still Present.

Set aside your linen for additional treatment and washing. Do not let it dry because this will only make the stain more difficult to remove.

3. Don’t Store Linens in Plastic.

Hotel linen should not be kept in plastic bags since these retain moisture which can cause mildew. Make sure that your linen is dry before storage to prevent the growth of mold and mildew.

4. Don’t Forget to Let Your Linens Rest for a While.

Using your hotel linens right after washing prevents moisture absorption. This will increase the risk of tearing. Let your linens take a little break.

ALSO READ: Smart Tips for Choosing the Best Hotel Blankets

A good quality hotel linen provides comfort and luxury that add to the overall guest experience. Invest in high quality linen and provide proper care for them to increase their lifespan. Find the right hotel amenities supplier and follow the above-mentioned tips to make the most of your hotel linen and exceed guest expectations. 

Hotel and Spa Essentials is the source of high-quality hotel linens and towels used in world-class hotels such as Standard Textile and Ecoknit. Standard Textile is specially designed for those who do offsite laundry and can save up to 15% per laundry load. Ecoknit is suitable for those who do their laundry in-house. It guarantees up to 40% quicker drying times and 40% less water usage. 

If you’re ready to  invest in excellent quality hotel linens, send us a message so we can help you.  

CONTACT US

Hotel Housekeeping Standards for Hoteliers to Live By

/0 Comments/in /by

Efficient hotel housekeeping ensures that your hotel is clean, sanitized, and orderly to your guests. Keeping it spotless is essential as this can make or break your hotel’s image and reputation, which may affect your occupancy and income. According to a recent feedback platform article, 87% of travelers consider hotel cleanliness as the most important information when they are reading reviews.

Your hotel housekeeping staff must follow a series of procedures to keep every room and its amenities thoroughly clean and organized from top to bottom and with no evidence of the previous occupants. This will help increase the guest satisfaction level at your hotel. 

Hotel Housekeeping Standards: The Basics

The hotel housekeeping department should observe a sequence when cleaning the hotel rooms. 

  • Preparation – Remove all dirty items and what has been consumed. Do an inventory check on what needs to be replaced like free goodies, towels, and linens.
  • Actual Cleaning – Clean and sanitize thoroughly using your hotel’s cleaning supplies and equipment.
  • Final Check – The hotel housekeeping floor supervisors must have a meticulous final check before the rooms are ready for occupancy again. This last inspection is a vital step in every guest room cleaning.

Several standards of cleaning can be imposed depending on the surfaces and the function of the spaces to be cleaned. The housekeeping staff or room attendants must be aware of and strictly follow hotel housekeeping standards.

6 Various Standards of Cleaning for Surfaces and Areas

1. Physically Clean

The area or surface must be free from dirt and dust when wiped by hand.

2. Chemically Clean

This cleaning standard means the area should be free from dangerous chemicals on the surfaces and in the air.

3. Bacteriologically Clean

Surfaces must be cleaned of any harmful bacteria that may cause diseases or infections. This is called the “clinical standard” and most hospitals follow this in their general wards.

4. Entomologically Clean

Following this standard requires the area to be free from harmful insects or pests.

5. Osmologically Clean

This means that surfaces and areas must be free from organic or inorganic matter that may release an odor.

6. Terminally Clean

This cleaning standard is typically applicable in operation theatres and intensive care units in hospitals where surfaces have to be always sanitized to protect against all kinds of pathogenic microbes.

5  Essential Housekeeping Factors

The hotel housekeeping attendants must start cleaning the room once they approach the door. There are essential standards of ideal housekeeping that can impact guest retention. These 5 practical steps in housekeeping can be applied to your hotel.

  • Freshness – Keep the floors vacuumed and polished thoroughly.
  • Orderliness – Chairs must be in place and the linens must be clean, folded, and wrinkle-free.
  • Sanitation – Keep the area safe from pests and sanitize the garbage cans frequently.
  • Comfort – Reduce disruption and offer adequate amenities to your guests.
  • Safety – Take necessary precautions against fire-related incidents.  

REMEMBER: It is a hotel housekeeping SOP to knock first before entering the guest room to respect the privacy of the occupants if they are inside.

DID YOU KNOW?

It takes 31.5 minutes to clean a full room after a guest’s departure. And on a daily average, 7% of hotel rooms are not cleaned because the guests have either “Do not Disturb” or “Refused” signs on the door. 

Housekeeping and Hotel Amenities

Observe hotel housekeeping cleaning standards when it comes to room amenities and quality linens and towels. Housekeeping staff can use a checklist to ensure that nothing is overlooked while cleaning.

  • Room amenities are additional services and items like toiletries, bathrobes and slippers, refrigerators, and minibars that add convenience and comfort to the guest’s hotel experience. Hotel housekeeping checklist on room amenities can include:
  • Wiping the interior and exterior of a mini fridge and coffee maker.
  • Sanitizing the phones or remote controls.
  • Replenishing all supplies in the fridge and mini bar.
  • Replacing toiletries and personal care items.

Hotel and Spa Essentials offers high-quality hotel slippers that you can include in your in-room amenities. These are made with high-quality materials that are comfortable to wear which contribute to a luxurious experience that combines comfort, convenience, and well-being for all your hotel guests.

  • Hotel linens play a large part in your guests’ hotel experience. Aside from comfort and a sense of luxury, your hotel’s linens and towels should be always clean and fresh. Your hotel housekeeping checklist for cleaning linens and towels must have the following:
  • Removing dirty towels and linens.
  • Changing and putting fresh bed sheets and pillowcases.
  • Covering the bed with a clean duvet and smoothing out any wrinkles.

Hotel and Spa Essentials is the distributor of two of the most innovative manufacturers of hotel linens and towels in the world – Standard Textile and Ecoknit. Standard Textile is specially designed for those who do offsite laundry. It saves up to 15% per laundry load without compromising the end-user experience. Ecoknit is specially designed for those who do their laundry in-house. It guarantees up to 40% quicker drying times and 40% less water usage.

ALSO READ: 6 Important Hotel Amenities that Would Impress Your Guests

Hotel housekeeping cleaning standards ensure that your hotel is tidy and sanitized for your guests. Ideal hotel housekeeping standards include freshness, orderliness, sanitation, comfort, and safety which must be observed at all times. Room amenities and hotel linens and towels must be given special attention when cleaning the rooms. Hotel housekeeping staff can make a simplified checklist that includes the cleaning tasks to be accomplished. 

Hotel and Spa Essentials, a luxury hotel amenities supplier, can support your need in keeping up with hotel industry standards.  Check out our range of world-class hotel supplies including linen, towels, in-room equipment, and other guest room items.

CONTACT US

The Benefits of Sustainable Tourism and Why Hotels Should Support It

/0 Comments/in /by

People can travel and experience the diverse culture of other people through tourism. However, the environment is at risk from irresponsible practices. According to a 2018 study, tourism has been identified as one of the sources of greenhouse gas emissions in the world. Along with the increased interest in tourism is the growing concern for sustainability. It matters to address the problem through the implementation of solutions that take the necessary steps towards sustainability.

Sustainable tourism can save the environment and help the locals in their livelihood. Travel responsibly and observe practices that contribute to environmental protection to do your part in saving nature. It also matters to take note that it’s not just all about environmental gains. Sustainable tourism comes with other advantages too. If you are a hotelier or run an accommodation for guests, you ought to know the benefits of sustainable tourism that will further encourage you to support it.

5 Advantages of Sustainable Tourism

1. Keeps the Environment Clean.

It helps reduce waste problems through recycling, composting, saying no to single-use plastics and other disposables, and using reusable bags when shopping for souvenirs. These best practices preserve the beauty and keep the places you visit clean.

2. Protects Landscapes and Endangered Animals.

The benefits of sustainable tourism go beyond traveling by preserving the area and the wildlife located in the destinations you visit. Sustainable tourism has an incentive for communities to protect the landscapes and the animals living within the area.

3. Supports The Local Communities.

Sustainable tourism provides financial benefits to the local communities by creating job opportunities for them and supporting their businesses. This is one of the benefits of sustainable tourism that you can happily support. Whether you stay in a guesthouse or homestay, hire a local tour guide, eat authentic cuisine, or shop for local products and souvenirs from artisans, they all generate income for the people.  

4. Preserves Cultural Heritage.

You can learn about the rich cultural heritage of the people from the places you visit. Locals will be encouraged to share their unique heritage and look at it as something they can be proud of and worth preserving.

5. Good For The Health.

Wellness is one of the benefits of sustainable tourism. Having clean air and water, eating produce from sustainable farming practices, and enjoying beautiful sceneries can improve your physical and mental health.

Hotels play an important role in achieving the benefits of sustainable tourism. Consumers are now becoming increasingly aware of sustainable practices in hotels and accommodations. According to a 2019 travel report, 70% of global travelers say they would be more likely to book an accommodation if they know it was eco-friendly while 55% of global travelers inform they are more determined to make sustainable travel choices than in 2018. Here are reasons why hotels must be active in sustainability efforts.

Reasons Hotels Must Support Sustainable Tourism

1. Customers want a sustainable business.

A 2020 study shows that due to the pandemic consumers are now more concerned about the environment when making choices. In 2019, 71% considered the environment when making choices at least occasionally. On March 6, 2020, 78% felt the same way while on April 10, 2020, 83% of consumers relate they also considered the environment. Sustainable practices in a hotel create a positive impact on the customer experience. This is one of the benefits of sustainable tourism on hotels that choose to go green.

2. Hotels are susceptible to environmental damage.

Climate change and biodiversity damage are environmental issues that affect the hospitality industry. Reasons for traveling also include the animals and the ecosystems where they live, across an estimated 20 – 40% of the global tourism industry. This is why every hotelier must have an interest in keeping biodiversity safe.

3. Hotels affect the global ecosystem.

In research, findings show that the hotel industry must minimize its carbon emissions by 66% per room by 2030 and by 90% per room by 2050. Hotels can have a harmful effect on biodiversity because of waste production, too much use of resources, and buying of unsustainably farmed produce. By introducing sustainable practices, hotels can be instruments for people and the environment to reap the benefits of sustainable tourism.

4. Saves money on hotel operations.

According to a study, sustainability practices can lessen hotel operating costs by 6.5% per year. Adopting sustainable practices helps you save money on your business aside from helping your guests enjoy the benefits of sustainable tourism. Reduce using single-use plastic items like plastic cups, cutlery, and straws and switch to recyclable options alternatives such as bamboo straws.

Hotel and Spa Essentials focuses on reducing the use of single-use plastic, maintaining safe levels of CO2 emissions, and supporting organizations that commit to sustainable development by using environmentally-friendly hotel and spa supplies like toiletries, bedding, and room equipment. It offers 100% plant-based tubes, bottles, and large-capacity dispensers, made from sugarcane residue known as bagasse. It also uses recycled paper for the bottles and dispensers’ labels, and the soaps are wrapped in recycled cardboard boxes and recycled paper.

ALSO READ: How to Promote Sustainable and Responsible Tourism in Your Hotel

There is a growing concern about the environment. Through sustainable tourism, you can make a positive impact on the environment, society, and economy. There are several benefits of sustainable tourism and hotels can be significant instruments to achieve them. Hotels must be sustainable since more consumers now prefer sustainable practices in their accommodations. 

Hotel and Spa Essentials is a supplier of environmentally-friendly hotel amenities that are used in world-class hotels and accommodations. We are the distributor of two of the most innovative manufacturers of towels and linens in the world – Standard Textile and Ecoknit. Standard Textile has a swathe of innovations that saves up to 15% per laundry load without compromising the end-user experience. Ecoknit guarantees up to 40% quicker drying times and 40% less water usage. In need of a supplier of eco-friendly hotel amenities?

CONTACT US

Factors that Affect Hotel Pricing Strategy

/0 Comments/in /by

For hotels and other accommodations to grow and succeed, the management must understand fundamental practices. One of them is to set room prices through an industry-based hotel pricing strategy. Whether you are a businessman expanding your business in the hospitality industry or a first-time hotelier, you must carefully plan and decide on your hotel pricing strategy to attract guests and be competitive in the market.

You must consider various aspects when deciding on the prices of your rooms as they contribute a major part to your hotel’s financial returns. Different factors can influence your hotel pricing strategy but always remember to make your property worthy of the price rates. To guide you, here are 6 factors that you must always consider in your hotel pricing strategy.

6 Factors That Can Influence Your Hotel Pricing Strategy

1.  Hotel Location

Guests always consider the location when they are planning to book a hotel. Any nearest attractions to your hotel can attract visitors who do not want to travel far just to reach those places. Famous hotels are situated near major attractions like theme parks, malls, restaurants, or tourist spots. Your hotel’s location in these attractions can affect your hotel pricing strategy and be a reason to increase your room rates.

2. Available Technology

Fast Wi-Fi, Smart TV, and other state-of-the-art entertainment systems can be available in your hotel but the latest technologies can enhance customer service. If you are using software programs that can completely safeguard the personal data of your guests, you can use it as a factor when planning your hotel pricing strategy. Cybersecurity is important for your visitors. They will trust a hotel when they see that it can protect its guest’s information against hacking.   

3. Types of Hotel Rooms and Amenities

A hotelier must consider the different types of rooms and their amenities before assigning a price rate. The prices of various rooms are dependent on the amenities being offered for each type. Your hotel pricing strategy increases for extra amenities and services. A single room that contains one bed, work desk, and TV is different from the price of a studio hotel room which has a living room, kitchen, and bedroom. Be sure to match your price rates with the hotel rooms and the inclusive amenities on them.

Hotel and Spa Essentials is the distributor of Corby of Windsor, a range of high-quality assured products that are well-known in the hospitality industry around the world. The products include ironing, kettles and trays, hairdryers, safes, minibars, and guest room items.  

It is also the source of high-quality linens used in world-class hotels. With its Standard Textile and Ecoknit, you can treat your hotel guests to a luxury experience with linens that can save you money without compromising quality. From eco-friendly bedsheets, comforters, and fitted sheets, to towels, and robes, you can pamper your guests while at the same time helping protect the environment.

4. Cleanliness

Cleanliness is vital to your hotel’s image. This can have an impact on your hotel pricing strategy. If your business is investing to maintain good hygiene, the prices of rooms can also increase. Remember that poor hygiene results in negative reviews by dissatisfied customers. It may keep your guests from returning and you may also lose potential visitors. To prevent this, upgrade your hotel’s level of cleanliness by investing in cleaning equipment and supplies that sanitize and disinfect. Train your hotel staff on how to inspect each room for pests. If there are infestations, hire the service of a professional exterminator to stop pest problems.  

5. Prices Of Competitors

Consider the prices of your competitors when you are deciding the price rates of your hotel rooms. Your rates must be at a competitive level with other hotels that offer the same type of room with similar amenities and services. Setting higher prices than other hotels will result in unoccupied rooms because customers will not book in a hotel that is charging more than others. 

6. Seasons

Peak and weak seasons can affect hotel pricing strategy. This is due to the fluctuation in the number of visitors to a travel destination. Hotels increase their rates during peak times of the season while they charge lower when there are few visitors.

ALSO READ: Hotel Management Tips to Improve Your Competitive Advantage

Several factors can affect hotel pricing strategy. They can guide you in setting the hotel room prices. As a hotelier, you must carefully decide on the prices of your rooms since they are part of your business’ revenues. Make sure that the price rates are at a competitive level with that of other hotels which offer the same room types, amenities, and services. Your hotel must be worthy of the price rates that you offer to customers.

Hotel and Spa Essentials is a trusted hotel amenities supplier of eco-friendly products such as quality hotel slippers that are made with high-quality materials. Nice to look at and comfortable to wear, these hotel slippers guarantee to contribute to a luxurious experience that combines comfort, convenience, and well-being for all your hotel guests. Are you looking for a supplier of innovative and eco-friendly amenities for your hotel? Hotel and Spa Essentials is here to help.  

CONTACT US