Guest satisfaction in the hotel industry is of utmost importance. It is key to having more guests, building loyalty, and establishing a good reputation in the business. It is a must for hotels to put a premium on the services and amenities they offer to create lasting impressions. Guests are crucial to the success of […]
It is essential to know your hotel’s guests personas for you to develop effective marketing strategies. A guest persona is a description of the different types of hotel guests who stay at your hotel. You must understand your guests’ demographics such as background, age, personality, and reasons for traveling among others. It will be tough […]
Travel has resumed. While it brings positive developments to the tourism industry, concerns about travel sustainability have also reemerged. Some travel practices contribute to environmental problems. As people return to their old ways and enjoy the luxury of traveling, it is also important to take essential steps toward a sustainable future. Many people have already […]
One of the sectors most affected by the pandemic is the tourism industry. Health and safety restrictions plus low demand among tourists forced tourism-related businesses to temporarily stop their operations which resulted in revenue losses. Fortunately, signs tell that the tourism industry is on its way to recovery. Strict quarantine restrictions are no longer imposed […]
Hotels are often associated with luxury and comfort. Guests look forward to the time they spend in it whether the purpose of staying is for business or leisure. Although there are many hotel amenities that contribute to this, you should not overlook the role of beddings in the overall quality experience of guests. Good quality […]
Hotel towels are among the most indispensable hotel amenities. Whether guests will stay overnight or spend a week in your accommodation, you need to provide good-quality towels for them. As hotel towels are used in rooms and even in outdoor areas like pools, these hotel supplies may contribute to overall guest satisfaction. If you are […]
Sustainability is a very relevant topic today. Many businesses are coming up with measures to incorporate this into their practices and operations. For hoteliers, this initiative must be taken seriously. With the usually large number of people that hotels accommodate, sustainability measures can make a huge impact in protecting the ecosystem and natural resources. This […]
The new year signals new opportunities for improvement. If you are in the hotel industry, it’s time to kickstart the year to establish your competitive advantage. The industry poses more significant challenges than ever. There are new brands, concepts, and other emerging properties that compete for the attention of your target audiences. It takes more […]
Have you ever thought of the effort and time you spent building your hotel’s brand? It has gone through a scrutinous process for a reason. Your brand is an important factor that can impact your hotel more than you think. The elements that it features help create your identity and give your property a personality. […]
The new year is about to unfold. If you are a hotelier or someone who manages resorts and accommodations, it’s time to ensure that your property will be equipped with the essential hotel supplies that can provide comfort and relaxation for guests. There is a long list of hotel supplies that may confuse you. But […]
