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5 Surprise Gifts for Hotel Guests in Time for the Holiday Season

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The Holiday season is just around the corner — the busiest and most festive time of the year for most people. Families and friends look forward to reunions, parties, and vacations where they can spend precious time together. It is the season of gift-giving. The perfect time to make your guests feel that they are special and valued. 

Hoteliers can join in the merrymaking by having surprise gifts for hotel guests. A simple token can help their holiday stay more memorable and enjoyable. Here are 5 surprise gifts for hotel guests that you can consider as you prepare to welcome them to your property during the most wonderful time of the year.

5 Gifts to Surprise Hotel Guests This Christmas Season

1. Personalized Complimentary Gifts

A personalized gift never fails to warm the heart. It is one of the foolproof surprise gifts for hotel guests that you can prepare this Christmas season. Surprise them with complimentary gifts such as a wine bottle or box of chocolates with their names creatively printed on the label. Personal touches like this are well-remembered and can put a smile on your guests’ faces.

2. Free Hotel Amenities

Free hotel amenities are always a welcome treat for visitors spending their Christmas in a hotel. Surprise gifts for hotel guests can include a free drink or free breakfast in a restaurant, a free massage or spa for one hour, or a free ticket to an event happening in your hotel if it coincides with their stay. You can also give away gift certificates to any nearby local tourist destination. If you want bigger surprise gifts, you can have a free room upgrade for families who are booked during the last two weekends of the year. 

TIP: During the holiday season, use scents that are associated with Christmas such as pine, peppermint and cinnamon.

3. Gift Baskets Filled With Local Flavors

Among the options that you can consider as surprise gifts for hotel guests are gift baskets filled with products famous in your area. They can be sweet treats, local jams, dried fruits, dried fish, or any other local delicacies. You can also fill the gift baskets with baked goodies made by a local bakery or your restaurant.   

4. Santa Surprise

Kids and kids at heart would have a pleasant surprise seeing Santa Claus with gifts for them. Families with little children may have a surprise visit from Santa Claus who carries holiday stockings with treats for kids. You can also decorate a Christmas tree inside the hotel where guests can take a picture with Santa.

5. Business Travel Kit

Business travelers deserve a surprise too. Give them something to unwrap during their holiday stay. A personalized pen, notepad, phone power bank, travel umbrella, and travel mug are some of the Christmas giveaways that you can give them. 

ALSO READ:  Christmas Ideas for Hotels to Win More Guests this Season

The Holiday season is always a joyous occasion to celebrate with loved ones. While some opt to stay at home, others prefer to spend the holidays in hotels. Since this is a season of giving, your hotel can also participate in the merrymaking by giving away surprise gifts for hotel guests. Gifts almost never fail to warm the hearts of the people who receive them. Hotel guests will always remember this thoughtful gesture that adds meaning to their stay during the Christmas season.

Hotel and Spa Essentials offers customized eco-friendly hotel amenities that carry your brand. Add a touch of Christmas into your packaging and let your guests feel the joyful holiday vibe this season brings. Our creations protect the environment and boost the brand of our clients. Are you looking for cost-effective gifts that can support your marketing plans this holiday season? Hotel and Spa Essentials has a wide range of creations that suit your needs.

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Dos and Don’ts of Attracting Guests to Your Hotel this Holiday Season

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The peak season is here. While retailers and manufacturers are busy preparing their products, hoteliers need to ensure that they will get more bookings during this time of year.

Are your efforts enough or are you doing it wrong? To guide you, here are the dos and don’ts on how to attract guests to your hotel during the holiday season–and even beyond!

Dos and Don’ts of How to Attract Guests to Your Hotel

DO create a festive atmosphere.

Decorate your hotel for the holiday season. It is a happy season and guests would appreciate the efforts you’ll take to deck the halls to get the spirit of the season felt in your hotel.

DON’T forget your website.

Treat your website as an extension of your hotel. It serves as your front desk online. As you decorate your hotel, make sure that your website will also have touches of Christmas. You may develop season-appropriate blog posts, add holiday promos, add holiday pop-ups, and more to create the mood.

DO take advantage of social media.

Aside from your website, your social media presence counts as an effective way to connect with potential guests. Create a social media content plan to attract guests to your hotel and to be visible among audiences in spite of the tough competition this season.

DON’T disregard customer support.

Be active in responding to queries. Remember that it took you time and effort to gain the audience’s attention. Good customer support is one way to attract guests to your hotel and earn loyal clients. Disregarding them would be similar to giving your customers away to your competitors.

DO offer special freebies.

Aside from the usual complimentary hotel supplies, you may offer special freebies during this time of year. Holiday-themed chocolates or snacks such as fruitcakes and gingerbread cookies would be very well appreciated when served as a welcome treat. You may also add Christmas-themed items in the minibar for that added festive spirit.

DON’T overdo it.

Everything that’s done in excess may lead to undesirable results. Consider the hotel’s design. Modern and minimalist interiors would go well with simple and classy updates. Create balance in everything and stick with the image that made your hotel popular among guests. 

DO holiday specials.

Christmas is a special occasion and hotel guests are looking for something more than the usual hotel stay they experience. ‘Tis the season to bring out your holiday menu. Offer dishes and drinks that are only available during the holidays. You can also do Christmas parties, host shows for the kids, or organize live events.

DON’T hesitate to ask for guest recommendations.

When dealing with inquiries, take the opportunity to get the insights of guests. After all, you’d want to please them. Know their expectations. You can gain great insights from those who look forward to a unique holiday experience. Evaluate their suggestions if they are doable or if they can positively impact your hotel. Guests’ recommendations can also help improve your services even when the holiday season is over.

ALSO READ: How to Meet Guest Expectations in the Hospitality Industry

As much as you want to exhaust all efforts to attract more guests to your hotel this holiday season, you should also be smart in choosing the steps to take. Some may help bring in more bookings, but the wrong ones can also drive holiday guests away. Take note of the above-mentioned tips and put them into practice to make the most of this special time of the year.

Do you need to update your hotel supplies and amenities for the holiday season? Hotel and Spa Essentials can help you. Send us a message so we can discuss your requirements.

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